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Policies

In the event that customers are not completely satisfied with a Bel Amour purchase for any reason, please view our return/exchange polices below.

Return policy:

* All sales are NON-REFUNDABLE. 
* Only exchanges and merchandise credit will be allowed.  
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit. 
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages). 
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days. 
* Items returned after 15 days upon delivery of merchandise will not be accepted. 
* NO EXCEPTIONS. 
* ALL SALE ITEMS ARE FINAL.

Shipping policy:

Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order.  A signature is required for all orders to be delivered. If no one is available at the address, all packages will be returned to your local post office. You must provide valid proof of ID to obtain your package.

All orders are shipped with United States Postal Service (USPS), flat rate shipping, unless requested by you, the customer.

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